- Services
- Customer list recruitment
Customer list recruitment
Utilizing your customer lists to recruit familiar participants for targeted research.
Leverage your customer base for precise and familiar insights.
No one knows your customers better than you, but often it's more efficient to let a partner like People for Research handle their recruitment so you can focus on the research. If you have a pool of engaged users of your products or services that you would like to include in research or testing, we can help. Whilst involving your own customers in research comes with its own challenges, it can provide positive outcomes if done correctly, including a simplified recruitment process, reduced costs, and reduced lead time.
Why you should choose PFR to be your customer recruitment partner
Robust and flexible service, crafted to accommodate your needs
Experience sourcing participants from external customer data via a tried and tested recruitment process
Dedicated pfr team member assigned to manage your project and trained to process your customers' personal data in a compliant manner
Ability to recruit from both your customer pool and our own growing database, with participants based in over 140 countries
25 years of experience in bespoke participant recruitment for market research and usability testing.
PFR builds and hosts the pre-qualifying questionnaire on a fully accessible and secure platform
Guidance on lead time and appropriate incentives
Fully GDPR-compliant process, accredited by the Market Research Society and Fair Data partners
Choose from our customer list service options
Option 1
PFR creates pre-qualifying questionnaire
Client invites customers to take part in research and shares link to questionnaire with customers
PFR collects responses from customers interested in taking part in paid research after collecting their consent
PFR recruits suitable customers to attend research session
About option 1
- Simpler process for all parties
- Lower project cost
- Improved engagement as the customers are being contacted by the client
- Shorter lead time
Option 2
Client shares customer data with PFR (client must have collected informed consent for this purpose beforehand)
PFR creates pre-qualifying questionnaire and sends link to customers
PFR collects responses from customers interested in taking part in paid research after collecting their consent
PFR recruits suitable customers to attend research session
About option 2
- Fewer responsibilities for client
- Customer data is cleansed before submission
- Longer lead time
- Data performance report provided at the end of the project
What else can People for Research do for you?
Incentive management
Efficient handling of participant incentives to ensure timely and accurate distribution.
Consent form management
Organized management of consent forms to ensure compliance and participant understanding.
Assistance with logistics and technical support
Provide assistance with logistics and technical support to ensure smooth research operations.
Guided internet connection and tech checks
Conduct guided internet connection and tech checks to ensure participants are prepared.
Support at the initial stages of profiling
Offer support at the initial stages of profiling to ensure accurate and detailed participant profiles.
Our happy customers
Don't just take our word for it - see what our happy clients have to say about their experiences with us.
“PFR's quick shift to align with our agile approach enabled our recent critical project’s rapid insights delivery. Your efforts have made a real difference. It’s a pleasure working with a partner who embraces change.”
“Really enjoyed working with the PFR team. Friendly, attentive, good communication and everything ran as smooth as it could have during the recruitment.”
Empower your research insights. Contact us today.
Unlock the full potential of your research with our expert recruitment services. We provide a diverse range of participants, from everyday consumers to specialised professionals, ensuring comprehensive and inclusive insights tailored to your study's needs.