Discover why we are the leading user recruitment agency.
We are recognised leaders in the field of participant recruitment. At People for Research, we specialise in providing participant recruitment for user research and usability testing. We work in partnership with clients including global brands, innovative start-ups and government departments.
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10 reasons to work with us
We are recognised leaders in the field of participant recruitment.
Core values
We are committed to providing our clients with the best possible service. Discover what we are all about.
Quality checking process
Ensuring excellence through comprehensive and rigorous screening methods.
PFR creates bespoke screeners for every round of research from our client's brief.
We screen all participants twice, online and over the phone, to verify suitability by asking unbiased, open, and non-leading questions. This ensures we maintain quality and eliminate misrecruits.
Our clients sign off on their screener, schedule, and every participant we propose.
Upon client sign-off, PFR carries out our 3-stage confirmation process: Confirmation Email, Reminder Email 24 hours before each participant's session, and a Confirmation Call in the morning.
PFR provides daily updates and strives to have recruitment complete 2 days before the first testing date.
We are on hand to support on the day of research with technical difficulties and any other client needs.
We process incentives once our clients have confirmed attendance and payment is made within 3 days.
GDPR compliance
Discover our quality checking process
Dedicated data protection specialist
PFR have an in-house dedicated data protection specialist who is responsible for all our policies and GDPR compliance.
ICO registration
We are registered with the Information Commissioner's Office (ICO) as data controllers.
Successful GDPR audits
PFR have successfully passed GDPR audits with Visa, Monzo, NatWest, BBC, and many other large organisations to be appointed on their agency roster.
Robust privacy policies
We have robust privacy policies in place, designed to specifically cater to and protect the rights of the different groups of people we work with, from clients to participants.
Consultation and advice
Our data protection specialist is available to consult with clients and provide advice on compliance in user research or answer questions about our terms.
Our values
Guiding principles that shape our culture and drive our success.
Transparency
Open and honest communication is our foundation.
Accountability
Taking responsibility for our actions is key.
Trust
Reliability and integrity define us.
Adaptability
Flexibility and embracing change are in our DNA.
Empathy
Understanding and compassion drive our actions.
Innovative
Creativity and forward-thinking fuel our progress.
Diligent
Persistent and hard-working every step of the way.