About the viewing facility
Situated in the heart of the city, User Viewing is Bristol's only combined user experience testing lab and market research viewing facility. We offer a flexible research space and usability testing lab, equipped with state-of-the-art technology, that caters to all the needs of the market research community and UX teams across a range of industries, from mobile and web user interface testing and sessions involving assistive technology for accessibility research to focus groups and in-depth interviews.
What our clients say
Read from our happy customers about their experience with our facility.
The facility was perfect for our needs: lovely rooms, great tech support, easy for participants to find and friendly helpful staff.
Madeline Thornton (The Money Advice Service)
We regularly hire the usability lab and observation room for a range of user research activities. They're an absolute pleasure to deal with.
Aled Evans (Hargreaves Lansdown)
The staff were very proactive in helping us set-up, looking after our client during the groups and ensuring the respondents were signed in smoothly.
Barbara Owens (Davies+Mckerr)
About our facilities
Our facilities are located in the heart of Bristol and we have two rooms: The Lounge and The Study.
The lounge
A comfortable and cosy feeling room suitable for clients or larger groups of participants. Ideal as a usability testing viewing room or for holding focus groups and game testing.- Sofa, chairs, and bean bags
- Desk
- Two large HD monitors
- Wireless high-speed internet
- Natural light and air conditioned
The study
A bright and contemporary room ideal for conducting one-on-one usability testing and as a focus group viewing room.- Desk and chairs
- Large HD monitor
- Wireless high-speed internet
- Natural light
- Air conditioning
Cutting-edge user research facility
Unlock valuable insights with our state-of-the-art technology-enabled research facility.
What we can do for you
Find out what kind of services our viewing facilities can provide for your business. Click on the services below to learn more.
User Viewing is the perfect place to conduct your desktop, mobile, app, game or website testing. Besides having full access to our viewing facility and constant support from the Studio Manager, we also have the following devices available and included in the hire price: Windows laptop, iMac, Macbook, iPad, iPhone and Apple TV.
How to find us
User Viewing (People for Research HQ)
Suite 302, 3rd Floor, QC30, Queen Charlotte Street, Bristol BS1 4HJ
We are based near the historic old city and close to many of Bristol's leading UX and digital agencies, not to mention easy access to our facility from the M32, M5 and Temple Meads train station.
Bristol Temple Meads is the nearest train station. It takes 15 minutes to walk from the station to User Viewing.
Bus stops within 5-minute walking distance: Queen Square, Prince Street, the Centre (C6) and Baldwin Street.
Galleries car park or NCP car park at The Bristol Hotel.* Please note that parking costs will not be reimbursed.
User Viewing also has plenty of hotels and restaurants just minutes from the door. We have put together a short guide on how to get here and what is around us to make your experience of travelling to and from User Viewing as swift and easy as possible. Feel free to come and visit the facility and find out more about User Viewing in person.
Where to have food
- BS1 1JQ
- 3-minute walk
- Vegetarian, vegan and gluten-free options
- BS1 1QQ
- 2-minute walk
- Breakfast and lunch
- Vegetarian and gluten-free options
- BS1 4JA
- 2-minute walk
- Barbecued burgers on a moored boat
- Vegetarian, vegan and gluten-free options
Where to have a coffee
- BS1 4JA
- 2-minute walk
- Savoury options, cakes and snacks
- Vegetarian, vegan and gluten-free options
- BS1 4AN
- 3-minute walk
- Sandwiches, paninis, snacks, and cakes
- Vegetarian, vegan and gluten-free options
- BS1 1PN
- 2-minute walk
- Soup, sandwiches, salads, and snacks
- Vegetarian, vegan and gluten-free options
Where to have a drink
- BS1 4RR
- 2-minute walk
- Food available
- BS1 1QW
- 2-minute walk
- Stone baked pizzas available
- BS1 4QZ
- 5-minute walk
- Food available
Where to stay
- BS1 4ER
- 2-minute walk
- Bar and restaurant
- Free wi-fi
- BS1 4QF
- 4-minute walk
- Bar and restaurant
- Free wi-fi
- BS1 4SP
- 2-minute walk
- Bar and restaurant
- Free wi-fi
Included in the price, extras & discounts
Our studio hire price depends on various factors, including day/night rates, period of hire, and additional services required. Looking for user recruitment services along with viewing facility hire? Book both these services through User Viewing and our parent company People for Research, the UK's leading user recruitment agency for the UX and usability industry, and you will get a 15% discount on your lab booking.
Our viewing facility hire includes
Hiring the space includes exclusive use of the User Viewing facility, a host to meet and greet participants, handle incentives and NDA signing, keep you and your clients/colleagues refreshed all day, and support you to ensure your day runs smoothly. If there is anything you need, just ask. Additionally, there is a combined recording of the device screen and participant sent digitally the day after research, along with whiteboards, post-it notes, and stationery.
Our studio also offers:
Live streaming so your colleagues, clients or stakeholders can view the sessions remotely. Using a secure online service, our streaming technology allows viewing by an unlimited number of users anywhere in the world.
Catering of your choice from a range of independent food suppliers across the city.
Viewing via two large screens which means you don't have to sit in the dark and can have a conversation with the team while viewing research or usability testing sessions.
Lab booking service for other labs across the UK to support even larger research projects.
Contact our studio manager
Get in touch with your requirements so we can provide you with a quick quote.
Looking for top-notch user recruitment services?
Our parent company, People for Research, brings over 25 years of expertise in custom participant recruitment for market research and usability testing. With a nationwide database and a dedicated team, we specialize in sourcing participants for both niche and general consumer research across the UK. When you combine our participant recruitment with our User Viewing facility, you get a comprehensive and unmatched service package.
Interested in adding recruitment services to your User Viewing booking? Contact us for a quote and enjoy a 15% discount on your lab booking! Reach out now to elevate your research with the best participants available.